News and Media

http://www.telcall.com.au
Description?: The information you need to succeed in Contact Centres, CRM and Customer Service
Keywords?:
call centre, call center, contact centre, contact center, CRM Magazine, business, customer service, communications, research, customer satisfaction, IP telephony, telecommunications, australia, asia, asia pacific, association, email newsletter, CRM, paparrazzi, DotNetNuke
Author?:
DotNetNuke
Copyright?:
Copyright 1997-2005 Xer Publishing Pty Ltd
Doctype?:
HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"
Character set?:
utf-8
Language?:
not provided
Robots?:
INDEX, FOLLOW
Generator?:
not provided
Size of the HTML file?:
38956 Byte

http://www.callcentrenews.com.au
Description?: The information you need to succeed in Contact Centres, CRM and Customer Service
Keywords?:
call centre, call center, contact centre, contact center, CRM Magazine, business, customer service, communications, research, customer satisfaction, IP telephony, telecommunications, australia, asia, asia pacific, association, email newsletter, CRM, paparrazzi, DotNetNuke
Author?:
DotNetNuke
Copyright?:
Copyright 1997-2005 Xer Publishing Pty Ltd
Doctype?:
HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"
Character set?:
utf-8
Language?:
not provided
Robots?:
INDEX, FOLLOW
Generator?:
not provided
Size of the HTML file?:
39041 Byte

http://www.callcentertimes.com/
Description?: Call Center Times serves call center professionals to provide information and services that promote information exchange and real-world solutions to meet the challenge of managing and supporting call center environments.
Keywords?:
crm, call center operations, call center management, call center solutions, outsourcing, call centre magazine, cti, contact centers, centre, training, benchmarking, technology, customer service articles, best practices, conferences, help desk, vru, ivr, customer, service, management, telephone, convergence, ip telephony, wireless, voip, voice/data, CRM, computer telephony, CTI, internetworking, ...
Author?:
not provided
Copyright?:
not provided
Doctype?:
HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN"
Character set?:
not provided
Language?:
not provided
Robots?:
not provided
Generator?:
not provided
Size of the HTML file?:
1860 Byte

http://www.contactcenterworld.com
Description?: Contact Center Portal
Keywords?:
Contact Center Portal
Author?:
not provided
Copyright?:
not provided
Doctype?:
HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"
Character set?:
windows-1252
Language?:
not provided
Robots?:
not provided
Generator?:
not provided
Size of the HTML file?:
38659 Byte

http://www.outboundfocus.com/
Description?: Outbound Focus: best practice issues for outbound call centers; phone dialing law and its effects on telesales, teleservices and telemarketing pros.
Keywords?:
outbound, telemarketing, marketing, teleservices, teleservice, telesales, call, center, centre, calls, caller, cold, calling, phone, telephone, dial, dials, dialing, dialling, do, not, do-not-call, no-call, TPS, preference, telemarketer, telemarketers, list, broker, consultant, consultancy, customer, consumer, service, services, CRM, software, nuisance, abandoned, computer, law, sale, sales, ...
Author?:
not provided
Copyright?:
Sytel Limited
Doctype?:
HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN" "http://www.w3.org/TR/REC-html40/loose.dtd"
Character set?:
iso-8859-1
Language?:
not provided
Robots?:
ALL
Generator?:
not provided
Size of the HTML file?:
15005 Byte

http://www.callcentermagazine.com/
Description?: CMP Call Center Network is a one-stop guide to advanced customer-contact systems, networks and solutions
Keywords?:
crm, ivr, voice response, customer service, call center, contact center, agent, headsets, acd, convergence, ip telephony, wireless, voip, voice/data, CRM, computer telephony, CTI, call center, security, internetworking, messaging, email, anti-virus, LAN, WAN, internet telephony, voice mail, voicemail, FoIP, voice overvoDSL, voice over DSL, Voice over IP, voice mail, frame relay, atm, vpn, pbx, ...
Author?:
not provided
Copyright?:
not provided
Doctype?:
HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"
Character set?:
not provided
Language?:
not provided
Robots?:
not provided
Generator?:
not provided
Size of the HTML file?:
63064 Byte

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