http://www.bpaworldwide.com
Description?: BPA international are call center consultants providing monitoring and training services - performance management, research, benchmarking, agent evaluation and customer satisfaction surveys.
- Keywords?:
- bpa international, worldwide, world wide, bpa, corporate facilitation, call center consultants, call center consultancy, international call center, sales staff, telesales, managers, team leaders, performance, management measurement software, competitive review, climate surveys, customer satisfaction surveys, quality of service, performance research, call, center, monitoring, service, ...
- Author?:
- Tim Gilbert
- Copyright?:
- BPA International 2002
- Doctype?:
- HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN"
- Character set?:
- iso-8859-1
- Language?:
- not provided
- Robots?:
- not provided
- Generator?:
- not provided
- Size of the HTML file?:
- 11867 Byte
http://www.optiumgroup.com/
Description?: Rostrvm Solutions is a software company. We design, develop and support the rostrvm suite of applications that make TDM and VOIP call centres work efficiently and effectively. Our products include Automatic Call Distributors, Interactive Voice Response, CTI and Predictive diallers.
- Keywords?:
- Call centre, call center, ACD, IVR, CTI, predictive dialer, powerdialler, preview dialling, SIP, VOIP
- Author?:
- webmaster@rostrvm.com
- Copyright?:
- not provided
- Doctype?:
- HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN"
- Character set?:
- iso-8859-1
- Language?:
- not provided
- Robots?:
- index,follow
- Generator?:
- not provided
- Size of the HTML file?:
- 19603 Byte
http://www.dnc.com/
Description?: DNC Software for Call Centers, A Complete Compliance Solution, Do Not Call.
- Keywords?:
- dnc software, national, do, not, call, registry, telemarketing, compliance, no call, dnc, do notcall, callcenter, software, scrub, scrubbing, list, call list, state, federal, DNC Scrubbing, List, dnc Laws, dnc News, RetroScrub, ebr, exemptions, scrub software, policy, safe harbor, telemarketers, do not contact, Mobile Phone, wireless, solution, ftp, service, call block, tsr, federal list scrub, ...
- Author?:
- not provided
- Copyright?:
- not provided
- Doctype?:
- html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd"
- Character set?:
- iso-8859-1
- Language?:
- not provided
- Robots?:
- not provided
- Generator?:
- not provided
- Size of the HTML file?:
- 18111 Byte
http://www.mcintoshassociates.com
Description?: Call center consultants focused on contact center efficiency and customer satisfaction. Professional consultants deliver sales, customer service, technical support, and CRM expertise.
- Keywords?:
- Call Center Consulting, contact center consulting, CRM consulting, Customer Care Consulting, Customer Service Consulting, call, center, best, practices, call center consultants, customer service consultants, customer care consultants, CRM consultants, consultants
- Author?:
- McIntosh & Associates, LLC
- Copyright?:
- Copyright (c) 2005 by McIntosh & Associates, LLC
- Doctype?:
- HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"
- Character set?:
- utf-8
- Language?:
- not provided
- Robots?:
- INDEX, FOLLOW
- Generator?:
- not provided
- Size of the HTML file?:
- 26798 Byte
http://www.customerfocusconsult.com
Description?: Customer service consultant specializing in client satisfaction, retention and loyalty.
- Keywords?:
- customer, service, consultant, client, loyalty, retention, satisfaction, consulting
- Author?:
- not provided
- Copyright?:
- not provided
- Doctype?:
- HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"
- Character set?:
- iso-8859-1
- Language?:
- not provided
- Robots?:
- not provided
- Generator?:
- not provided
- Size of the HTML file?:
- 18902 Byte
http://www.kramerandassociates.com/
Description?: Kramer & Associates is a call center consulting firm specializing in eBusiness integration, audits, CRM, consolidation, BPR, technology assessment, and start-up.
- Keywords?:
- call, centers, consultants, consulting, services, customer, service, care, centers, consultant, technology, customer, support, phone, centers, consultants, consulting, services
- Author?:
- not provided
- Copyright?:
- not provided
- Doctype?:
- not provided
- Character set?:
- windows-1252
- Language?:
- not provided
- Robots?:
- not provided
- Generator?:
- not provided
- Size of the HTML file?:
- 23266 Byte
http://www.tsc-online.com/
Description?: Full service call center consultants, call center training for performance improvement, employee satisfaction, assessment tools. Corporate onsite workshops.
- Keywords?:
- call center consultants, call center training, consulting services, telephone sales training, customer service, consulting, call center management, inside sales, call center, help desk, technical support, inbound calls, outbound calls, team building workshops, team building, corporate training programs, team building programs, training workshops, leadership workshops, communication skills, ...
- Author?:
- not provided
- Copyright?:
- TeleSolutions Consultants LLC
- Doctype?:
- HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN""http://www.w3.org/TR/html4/loose.dtd"
- Character set?:
- windows-1252
- Language?:
- not provided
- Robots?:
- index,follow
- Generator?:
- not provided
- Size of the HTML file?:
- 14578 Byte
http://www.wadeconsultinggroup.com/
Description?: WADE Consulting Group Inc, is a call center management consulting firm
- Keywords?:
- approach, ares, business, call, card3, center, clients, consulting, first, for, gif, group, improve, improvement, in, inc, jpg, left, loading, logo, management, operations, phased, preloader, project, providing, right, scene, stategy, three, wade, call, center, management, consulting, call center consulting, call center management, workforce development, workforce management, project management, ...
- Author?:
- not provided
- Copyright?:
- not provided
- Doctype?:
- HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd"
- Character set?:
- iso-8859-1
- Language?:
- not provided
- Robots?:
- not provided
- Generator?:
- not provided
- Size of the HTML file?:
- 13239 Byte
http://www.zici.net/
Description?: Zici provide Call accounting solutions, Call Centre Management and Corporate Directory solutions. In laypersons terms, we provide systems to record details of all the communications traffic in and out of your business
- Keywords?:
- zici, Zici, ZICI, ds2, DS2, DS Squared, ds squared, Optimex, optimex, OPTIMEX, CDR, SMDR, Call Accounting, Call Centre Management, Corporate Directory Solutions, Call Detail Reporting, Telecommunications Reporting, Telecommunications Analysis, web based applications, information management, remote data collection, communications management, Zici.Net, zici.net
- Author?:
- not provided
- Copyright?:
- not provided
- Doctype?:
- HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN"
"http://www.w3.org/TR/html4/loose.dtd"
- Character set?:
- iso-8859-1
- Language?:
- not provided
- Robots?:
- not provided
- Generator?:
- not provided
- Size of the HTML file?:
- 12464 Byte
http://www.ascentys.com
Description?: Ascentys is a dynamic and independent business consultancy with the multi-dimensional capabilities to propel your business to new heights
- Keywords?:
- Ascentys, Management Consulting, Management Consultancy, South Africa, Johannesburg, Gauteng, Strategic Planning, Operational Excellence, Customer Relationship Management, Business, and, Technology, Integration, Technology Procurement, Profit Optimisation, Change Management, Business Consulting, Business Consultants, Business Operations Consulting, Human Resource Consulting, ...
- Author?:
- The Pixel Zoo
- Copyright?:
- 2003, Ascentys Management Consultancy
- Doctype?:
- html PUBLIC "-//W3C//DTD XHTML 1.0 Strict//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-strict.dtd"
- Character set?:
- iso-8859-1
- Language?:
- en-za
- Robots?:
- INDEX, FOLLOW
- Generator?:
- not provided
- Size of the HTML file?:
- 7487 Byte
http://www.barbaraburke.com/
Description?: Turn your call center into a profit center with call center sales training and customer service management consulting.
- Keywords?:
- Barabara Burke, call center, contact center, consulting, call center training, customer service training, sales culture assessment, business services, coaching, industries, supervisor training, team building, profit center, performance consulting, performance improvement, mentoring, tele-communications, call center management, call, center, organizational, development, sales training, utilities, ...
- Author?:
- Barbara Burke
- Copyright?:
- Copyright © 2004, Barbara Burke & Associates, Inc.
- Doctype?:
- html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd"
- Character set?:
- UTF-8
- Language?:
- not provided
- Robots?:
- index,follow
- Generator?:
- not provided
- Size of the HTML file?:
- 19194 Byte
http://www.ContactCenterPro.com
Description?: Contact Center Professionals knows how a call center consultant can help your business. We are call center consultants dedicated to improving call center and telemarketing operations, processes, and performance. Find out how we can improve your performance, reduce costs, or increase customer satisfaction.
- Keywords?:
- call center consultant, call center consultants, call center consulting, call, center, technology, consultant, independent, consultants, in, call, center, call center speaker, call, center, expert, witness, call center careers, call center jobs, call center management, Martin Prunty, call center services, call, center, industry, events, call center directory, call center forum, call, center, ...
- Author?:
- not provided
- Copyright?:
- not provided
- Doctype?:
- html public "-//w3c//dtd html 4.0 transitional//en"
- Character set?:
- windows-1252
- Language?:
- not provided
- Robots?:
- not provided
- Generator?:
- Microsoft FrontPage 6.0
- Size of the HTML file?:
- 25866 Byte
http://www.primas.net
Description?: Call Center Consulting Professionals from Call Center design to CTI & IVR development. (primas.net)
- Keywords?:
- Call Center Consulting, call center consulting, IVR development, Contact Center design, Interactive Voice Response, Computer Telephony Integration, CTI, Voice Response Unit, VRU, primas.net
- Author?:
- http://www.primas.net
- Copyright?:
- http://www.primas.net
- Doctype?:
- html PUBLIC "-//W3C//DTD XHTML 1.0 Strict//EN"
"http://www.w3.org/TR/xhtml1/DTD/xhtml1-strict.dtd"
- Character set?:
- iso-8859-1
- Language?:
- not provided
- Robots?:
- INDEX,FOLLOW
- Generator?:
- not provided
- Size of the HTML file?:
- 20285 Byte
http://www.ccd.net.au/
Description?: CCD Consulting is a specialist consulting firm focusing on customer contact and service delivery strategies and processes. Across diverse industry sectors such as government, health, finance, education and energy, we work with our clients to identify the key issues that they face and to tailor individual solutions to meet their business challenges.
- Keywords?:
- CCD Consulting, Call Centre, Call Centre's, Contact Centre, Consultant, Consultancy, Consulting, Telecommunications, Telephone Enquiry Service, CRM, Helpline, Hotline, Customer Service, Customer Care, Front End, E Business, E Commerce, Web Portal, Business, Strategy, Channel
- Author?:
- CCD Consulting
- Copyright?:
- CCD Consulting
- Doctype?:
- HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"
- Character set?:
- iso-8859-1
- Language?:
- en-us
- Robots?:
- not provided
- Generator?:
- not provided
- Size of the HTML file?:
- 6807 Byte
http://www.do-not-call-list.biz
Description?: DO NOT CALL LIST SCRUBBING Compliance Solutions for Business including FTC Do Not Call List Scrubbing: States DNC Scrub
- Keywords?:
- DO, NOT, CALL, List, Scrubbing, DO, NOT, CALL, Scrubbing, do, not, call, compliance, FTC, Do, Not, Call, Scrubbing, DNC List Scrubbing, DNC Scrubbing, State, DO, NOT, CALL, Lists, no calls, No Telemarketing Laws, Stop Telemarketing Calls, No, Phone, Solicitation, Laws, Do, Not, Call, Laws, Do, Not, Call, Law, Do, Not, Call, Lists, Scrubbing, No, Call, Lists, Scrubbing, Do, Not, Call, Lists, ...
- Author?:
- not provided
- Copyright?:
- not provided
- Doctype?:
- HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN"
- Character set?:
- iso-8859-1
- Language?:
- not provided
- Robots?:
- index, follow
- Generator?:
- not provided
- Size of the HTML file?:
- 93300 Byte
http://www.incoming.com/
Description?: Incoming Calls Management Institute (ICMI) is an international call center training and consulting firm providing educational seminars and materials.
- Keywords?:
- Call Center Management, Incoming, Calls, Management, Institute, ICMI, Call Center Consulting, Customer Service, Help Desk Management, Customer Contact Center, Contact Center, Contact Centre, Call Centre, QueueView, Call, Center, Management, Review, CCMR, Brad Cleveland, Call center training, Certification training, Call, center, web, seminars
- Author?:
- not provided
- Copyright?:
- not provided
- Doctype?:
- HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"
- Character set?:
- utf-8
- Language?:
- Visual Basic 7.0
- Robots?:
- not provided
- Generator?:
- Microsoft Visual Studio.NET 7.0
- Size of the HTML file?:
- 29372 Byte
http://www.ksba.com/
Description?: Architects, Planners, Interior Designers, Project Managers ... Call center site design solutions in balance with business. Specialists in call center and information technology based high density office space design and build outs.
- Keywords?:
- architects, call, centers, high, technology, building, construction, firms, consultants, ergonomics, planning, interior, design, lighting, sound, masking, acoustics, research, information, SCOpE, KSBA, Kingsland, Scott, Bauer, case, studies, density, speaker, ATA, ICCM, CADD, modular, cabling, in-floor, HVAC, banking, retail, mail, order, inbound, outbound, performance, AIA, American, Institute, ...
- Author?:
- RAL Consulting Services
- Copyright?:
- Site design Copyright 1998-99, RAL Communications. Content Copyright 1998-99, Kingsland Scott Bauer Associates. All rights reserved. These pages are protected by United States and international copyright laws. Copying or distribution by any means is strictly prohibited.
- Doctype?:
- html public "-//w3c//dtd html 4.0 transitional//en"
- Character set?:
- iso-8859-1
- Language?:
- EN
- Robots?:
- ALL
- Generator?:
- not provided
- Size of the HTML file?:
- 5101 Byte
http://www.metrics.net
Description?: For more than 10 years Customer Relationship Metrics has been providing Fortune 1000 companies the ability to qualitify and measure the Voice of their Customer.
- Keywords?:
- computer, assisted, telephone, surveys, inbound, computer, assisted, telephone, surveys, Customer satisfaction surveys, consumer behavior, customer loyalty, customer lifetime value, customer retention, call, center, quality, measurement, agent quality monitoring, quality scores, quality measurment, agent incentive pay, CAT survey, cats, customer surveys, six sigma, ...
- Author?:
- not provided
- Copyright?:
- not provided
- Doctype?:
- not provided
- Character set?:
- windows-1252
- Language?:
- not provided
- Robots?:
- not provided
- Generator?:
- not provided
- Size of the HTML file?:
- 8071 Byte
http://www.talktactics.com
Description?: TalkTactics is the Global Leader in people focused Contact Centre Business Development. Grown from a highly successful company based in New Zealand, TalkTactics is now represented by a network of Global Franchises.
- Keywords?:
- call centre terminology, call centre, contact centre, training, licensing, personnel, consult, consulting, telephone, phone, personnel, Call Centre, call center, Contact Centre, contact center, teach, customer service, skills, monitoring, customer, service, customer satisfaction, evaluation, call quality, negotiation, customer care, step, help desks, telesales, inbound, teleservice, ...
- Author?:
- not provided
- Copyright?:
- not provided
- Doctype?:
- HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN"
- Character set?:
- iso-8859-1
- Language?:
- not provided
- Robots?:
- not provided
- Generator?:
- not provided
- Size of the HTML file?:
- 13974 Byte
http://www.callcenterskills.com
Description?: Telesales training & customer service training for call centres and contact centres. Specialists in telesales training & customer service training
- Keywords?:
- Telesales training, Telesales, Telesales course, customer service
- Author?:
- hotlines.co.uk
- Copyright?:
- not provided
- Doctype?:
- HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN"
"http://www.w3.org/TR/html4/loose.dtd"
- Character set?:
- iso-8859-1
- Language?:
- not provided
- Robots?:
- index,follow
- Generator?:
- not provided
- Size of the HTML file?:
- 9802 Byte
http://www.phonedamentals.com
Description?: Call centers, telemarketers, telesales use motivational training for telemarketing call centers to make more telesales. We provide telemarketing sales training & also write scripts for call centers.
- Keywords?:
- call center training, motivation, assessments, telephone skills training, telephone skills, phone skills training, phone skills, call center consultant, soft skills, customer service skills, call, customer, center, service, call, center, best, practices, customer relationship, CRM, help desk training, call center, CSR training, phonedamentals, motivation, outsourcing
- Author?:
- Capitola Works
- Copyright?:
- not provided
- Doctype?:
- HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"
- Character set?:
- iso-8859-1
- Language?:
- not provided
- Robots?:
- not provided
- Generator?:
- not provided
- Size of the HTML file?:
- 1857 Byte
http://www.contactknowledge.com
Description?: Working Solutions, a leading outsourcer of remote agent call centers, has a proven model for augmenting in-house sales, ACD, IVR, customer service, and CRM call centers.
- Keywords?:
- Call Center, Virtual Call Center, Remote Call Center, Customer Support CRM, Outsourcing Sales, Augment Outsourcing, Data Entry Transcription, Real Time Transcription, ACD IVR Speech, Technical Support
- Author?:
- not provided
- Copyright?:
- not provided
- Doctype?:
- HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"
- Character set?:
- iso-8859-1
- Language?:
- not provided
- Robots?:
- index,follow
- Generator?:
- not provided
- Size of the HTML file?:
- 4358 Byte
http://www.xantech.co.za
Description?: Xantech Corporate Communications leverages 17 years of telecommunications experience to support executive decision-making. We offer services that save time, release energy, exploit opportunities and manage risk. We accomplish this through understanding the challenges to people in business, as well as the opportunities of technology. We offer business solutions that are simple, clear, robust and ef...
- Keywords?:
- telecommunications, pabx, VoIP, pbx, asterisk, voice mail, unified messaging, IP telephony, Business Process Automation, Call, or, Contact, Centres, CRM, CTI, Digital, voice, recording, /, logging, Fax Servers, Headsets, ICT infrastructure management, IVR, Interactive Voice Response, Mobility Servers, Communication Servers, Reticulation, Telephone Management, Assessment, Capacity Management, ...
- Author?:
- not provided
- Copyright?:
- not provided
- Doctype?:
- html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd"
- Character set?:
- UTF-8
- Language?:
- not provided
- Robots?:
- index, follow
- Generator?:
- Mambo - Copyright 2000 - 2005 Miro International Pty Ltd. All rights reserved.
- Size of the HTML file?:
- 14806 Byte
http://www.accs-consulting.com
Description?: Advanced Contact Centre Solutions provides an independent objective perspective on contact centre technology and workforce management issues.
- Keywords?:
- Contact Centre Consulting, Call Centre Assessments, Call Centre Technology, Workforce Management
- Author?:
- not provided
- Copyright?:
- not provided
- Doctype?:
- html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd"
- Character set?:
- windows-1252
- Language?:
- not provided
- Robots?:
- ALL
- Generator?:
- Microsoft FrontPage 5.0
- Size of the HTML file?:
- 14309 Byte
http://www.arllc.com
Description?: Measure, Evaluate and assess the level of customer satisfaction your business provides to your clientle through call monitoring, mystery shopping and customer surveys. At Random, LLC will create a customized training program that will make you a forerunner in customer service.
- Keywords?:
- Secret Shopper, Quality Check, Call Quality, Consumer research surveys, Consumer satisfaction surveys, Competitor analysis, Telephone call monitoring, CSR call evaluation, TSR call evaluation, Telephone mystery shopping, Telephone remote monitoring, Telephone performance, Telephone, performance, assessment, services, Assessment services, Call monitoring, Quality Assurance, ...
- Author?:
- not provided
- Copyright?:
- not provided
- Doctype?:
- HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"
- Character set?:
- windows-1252
- Language?:
- not provided
- Robots?:
- not provided
- Generator?:
- not provided
- Size of the HTML file?:
- 1802 Byte
http://www.callcenterdepot.com/
Description?: International Call Center, Contact Center, Consulting Group with specialists in all areas of operation. Start-up, outsourcing, training, benchmarking, planning, assessing, auditing, over 300 years combined experience.
- Keywords?:
- Call Center Consultants, Call Center, Call Centre, Contact Centre, Call Center Solutions, Customer Service, Contact Center, customer contact center, Training, call center benchmarking, center consulting
- Author?:
- not provided
- Copyright?:
- not provided
- Doctype?:
- HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN"
"http://www.w3.org/TR/html4/loose.dtd"
- Character set?:
- windows-1252
- Language?:
- not provided
- Robots?:
- not provided
- Generator?:
- Microsoft FrontPage 5.0
- Size of the HTML file?:
- 17425 Byte
http://www.callcentertraining.com/
Description?: CALL CENTER LEARNING SOLUTIONS provides call center training and education for all levels of contact center teams.
- Keywords?:
- add-on cross sell, call center agent, call calibration, call center, call center certification, call center coaching, call center courses, call center education, call center management, call center sales, call center training, call, center, training, institutes, call center+, call centre courses, call centre management, call centre training, call coaching, call control, call monitoring, ...
- Author?:
- callcentertraining.com
- Copyright?:
- not provided
- Doctype?:
- HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN"
- Character set?:
- not provided
- Language?:
- en-US
- Robots?:
- index,follow,all
- Generator?:
- not provided
- Size of the HTML file?:
- 12547 Byte
http://www.HyperQuality.com
Description?: HyperQuality provides quality monitoring services to customer care center.
- Keywords?:
- Quality Monitoring, Customer care monitoring, Call Center Monitoring, Contact Center Monitoring, Customer Care Consulting, Quality Customer Care, Call Monitoring, Call Centers Monitoring
- Author?:
- not provided
- Copyright?:
- not provided
- Doctype?:
- html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd"
- Character set?:
- iso-8859-1
- Language?:
- not provided
- Robots?:
- not provided
- Generator?:
- not provided
- Size of the HTML file?:
- 10383 Byte
http://www.chriscollieassociates.com/
Description?: A leading Call Center and Hospitality and Sales Training and Consulting Company, E-Learning, Help Desks, and phone professionals.
- Keywords?:
- call center training, hotel, training, hospitality, customer, service, sales, training, sales management training, customer service training, online courses, coaching, school, sales jobs, seminars, programs, telemarketing, competitor analysis, software, negotiation training, business training, selling technique, objection handling, prospecting, call, center, training, call, center, training, ...
- Author?:
- not provided
- Copyright?:
- not provided
- Doctype?:
- html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd"
- Character set?:
- iso-8859-1
- Language?:
- not provided
- Robots?:
- not provided
- Generator?:
- not provided
- Size of the HTML file?:
- 11820 Byte
http://www.callcentre-specialists.co.uk
Description?: Providing specialist services and solutions to the call centre industry
- Keywords?:
- call centre, recruitment, management, contact centre, operations, consultancy, interim manager, training, telephone, campaign management, troubleshooting, set-up, technology, telemarketing, telesales, service levels, supervisors, system, voice, ivr, telecoms, Disaster recovery, virtual, premium, specialists, outsourcing, solutions, sales staff, contract, call, centre, management, specialists, ...
- Author?:
- Ryland Technology Ltd | W: www.ryltech.net
- Copyright?:
- not provided
- Doctype?:
- HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd"
- Character set?:
- not provided
- Language?:
- not provided
- Robots?:
- not provided
- Generator?:
- not provided
- Size of the HTML file?:
- 8619 Byte
http://www.ccaction.com.au
Description?: Save money and improve productivity in your Contact Centre with Contact
Centre Action consultancy services.
- Keywords?:
- call centre, contact centre, contact centre action, consultant, business
continuity plan, disaster recovery plan, ccaction
- Author?:
- not provided
- Copyright?:
- not provided
- Doctype?:
- HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"
- Character set?:
- not provided
- Language?:
- not provided
- Robots?:
- not provided
- Generator?:
- not provided
- Size of the HTML file?:
- 10315 Byte
http://www.consultingresults.com/
Description?: Customer Care Solutions is a management and service consulting firm specializing in service start-ups and merger integrations. We cater to firms that wish to work with consultants who are experienced senior leaders, directors and above who have long since learned the ropes on someone elses dollar
- Keywords?:
- business coaching, business consulting, business, coaching, consulting, consultant, consultative help, business coaching, performance consulting, business advise, management training, coaching, and, feedback, courses, quality tools, productivity, business evaluation, leadership consulting, strategic planning, strategy, analysis, assist, help, advise, scope, evaluate, asses, measure, information, ...
- Author?:
- not provided
- Copyright?:
- not provided
- Doctype?:
- HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"
- Character set?:
- windows-1252
- Language?:
- not provided
- Robots?:
- not provided
- Generator?:
- Microsoft FrontPage 5.0
- Size of the HTML file?:
- 12060 Byte
http://www.etelesource.com/
Description?: Call Center Outsourcing
- Keywords?:
- 24, 24/7, 800#, advertising, California, call
center, call, center, catalog, consulting, contact center, CRM, customer care, customer service, Dakota, dealer locator, direct mail, direct response, e-commerce, e-mail management, energy, eTeleSource, financial, Florida, fulfillment, health, help desk, high tech, hour, HVAC, inbound, incentive, IVR, lead generation, live, market research, ...
- Author?:
- not provided
- Copyright?:
- not provided
- Doctype?:
- HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN""http://www.w3.org/TR/html4/loose.dtd"
- Character set?:
- windows-1252
- Language?:
- not provided
- Robots?:
- not provided
- Generator?:
- Microsoft FrontPage 4.0
- Size of the HTML file?:
- 5442 Byte
http://www.inround.com
Description?: inRound Innovations
- Keywords?:
- contact, call, center, centre, product, software, workforce, management, work, force, training, softskill, soft, skill, improvement, initiatives, reporting, operation, realtime, real-time, performance, career, jobs, computer, solution, inround, innovation, evolution, management, agent, tool, acd, pbx, recruiting, Ottawa, Ontario, Canada, kanata, gloucester, cornwall, kingston, brockville, ...
- Author?:
- inRound Innovations
- Copyright?:
- not provided
- Doctype?:
- HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"
- Character set?:
- not provided
- Language?:
- not provided
- Robots?:
- index, follow
- Generator?:
- not provided
- Size of the HTML file?:
- 15437 Byte
http://www.furstperson.com/
Description?: Internet recruiting, employee selection, employee screening, pre employment screening and employee recruitment - http://www.furstperson.com
- Keywords?:
- employee selection, employee screening, pre employment screening, employee recruitment, call center consulting, employee assessment software, call center staffing, pre-employment screening, exit interviews, applicant tracking, pre-employment assessment, hiring management system, applicant assessment, applicant management, applicant screening, applicant selection, assessment tools, ...
- Author?:
- not provided
- Copyright?:
- not provided
- Doctype?:
- html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd"
- Character set?:
- ISO-8859-1
- Language?:
- en
- Robots?:
- all, index, follow
- Generator?:
- not provided
- Size of the HTML file?:
- 15575 Byte
http://www.sagess.com/
Description?: Sagess call center consulting, managed services, telecom infrastructure and contact center (call center) support solutions
- Keywords?:
- call center, CRM, call center, contact center, call center, telecom, telecommunications, customer relationship management, outsourcing, consulting, managed services, call center jobs, contact center jobs, contact center, consulting, consultant, customer service, telecommunications, call centre, contact centre, computer telephony, blended agent, call blending, call distributor, call flow, ...
- Author?:
- not provided
- Copyright?:
- not provided
- Doctype?:
- html PUBLIC "-//W3C//DTD XHTML 1.0 Strict//EN"
"http://www.w3.org/TR/xhtml1/DTD/xhtml1-strict.dtd"
- Character set?:
- windows-1252
- Language?:
- not provided
- Robots?:
- not provided
- Generator?:
- Microsoft FrontPage 5.0
- Size of the HTML file?:
- 9468 Byte
http://www.qhelisa.co.za
Description?: Qhelisa Consulting. Providers of training based on an ethic in the belief of learning by experience
- Keywords?:
- Qhelisa, training, skills training, customer care, telephone techniques, telesales, industrial relations, vision mission, marine, ship, vessel, call center, operator, labour relations, labour, dynamics, maintenance, planning, coaching, mentoring, motivation, development
- Author?:
- not provided
- Copyright?:
- not provided
- Doctype?:
- HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"
- Character set?:
- ISO-8859-1
- Language?:
- not provided
- Robots?:
- not provided
- Generator?:
- not provided
- Size of the HTML file?:
- 5417 Byte
http://www.askcsg.com
Description?: Call Center and Telecommunication Consultants - Telephone Expense Auditing, Reduction and Managment.
- Keywords?:
- Telecommunications Cost Reduction, Telecommunications, Call Center, Auditing, Auditor, Bill, Telephone Bill Auditing, Bill Reduction, Telecommunications Consultant, Consulting, Telecommunications, Analyst, and, Review, Consulting, Telephone
- Author?:
- not provided
- Copyright?:
- not provided
- Doctype?:
- html PUBLIC "-//W3C//DTD XHTML 1.0 Strict//EN"
"http://www.w3.org/TR/xhtml1/DTD/xhtml1-strict.dtd"
- Character set?:
- iso-8859-1
- Language?:
- not provided
- Robots?:
- not provided
- Generator?:
- not provided
- Size of the HTML file?:
- 11388 Byte
http://www.cctgroup.com/
Description?: CCT Group, Inc. provides custom development and consulting services to call centers and contact centers.
- Keywords?:
- CCT Group, call center, call center automation, call center consultants, call center consulting, call centers, call center management, consulting, consultants, csr, customer care, customer service, customer service representative, customer support, customer support representative, independent consulting, cct group, cctgroup, web-based contact centers, web customer service, contact centers, ...
- Author?:
- not provided
- Copyright?:
- not provided
- Doctype?:
- not provided
- Character set?:
- not provided
- Language?:
- not provided
- Robots?:
- not provided
- Generator?:
- not provided
- Size of the HTML file?:
- 4168 Byte
http://www.users.bigpond.com/gwcpl/
Description?: Providing premium quality services to the Call Centre and Customer Service industries Visit our site for regularly updated information,Tips and Hints, FAQ's and War Stories about the Call Centre industry. We have received international recognition as hav
- Keywords?:
- CALL CENTRES, CONTACT CENTRES, CALL, CENTRE, SET, UP, CALL CENTRE CONSULTANTS, CALL CENTRE HELP, TELEMARKETING, CUSTOMER SERVICES, CONSULTANTS, AUSTRALIAN CALL CENTRES, MARKETING, AUSTRALIAN, Gail Woodgate, Call Center, Call Centre, Telemarketing, Customer Service, Consulting Services, Marketing, Centre, Consultant, Woodgate
- Author?:
- not provided
- Copyright?:
- not provided
- Doctype?:
- html PUBLIC "-//W3C//DTD XHTML 1.0 Strict//EN"
"http://www.w3.org/TR/xhtml1/DTD/xhtml1-strict.dtd"
- Character set?:
- windows-1252
- Language?:
- not provided
- Robots?:
- not provided
- Generator?:
- Microsoft FrontPage 4.0
- Size of the HTML file?:
- 8003 Byte
http://www.hmgconsulting.com
Description?: Hamilton Management Group specializes helping organizations resolve performance and reward management issues within a business-based framework emphasizing strategic, financial, and behavioral issues over traditional human resources management concepts.
- Keywords?:
- not provided
- Author?:
- not provided
- Copyright?:
- Hamilton Management Group
- Doctype?:
- html public "-//w3c//dtd html 4.0 transitional//en"
- Character set?:
- iso-8859-1
- Language?:
- not provided
- Robots?:
- not provided
- Generator?:
- not provided
- Size of the HTML file?:
- 3947 Byte
http://web.helpline.fr/
Description?: Help desk, Infogerance, Conseil, Infrastructure Management : des expertises Help-Line
- Keywords?:
- infogerance, conseil, gestion parc, help, desk, infrastructure, mangement, help desk, centre d'appel, centre appels, centre, appel, helpdesk, service desk, centre de contacts, itil, call center, service desk, call, center, contact, contacts, web call center, centre d appels, service, client, service client, relation client, relation, centre d appel, CRM, hot, line, infogérance, ...
- Author?:
- not provided
- Copyright?:
- not provided
- Doctype?:
- HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"
- Character set?:
- not provided
- Language?:
- not provided
- Robots?:
- all
- Generator?:
- not provided
- Size of the HTML file?:
- 8069 Byte
http://www.inbound-call-center-services.com
Description?: Inbound Call Centers - Telemarketing Services - Inbound Call Center Services and Free resources
- Keywords?:
- inbound call centers
- Author?:
- not provided
- Copyright?:
- not provided
- Doctype?:
- HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN"
- Character set?:
- not provided
- Language?:
- not provided
- Robots?:
- INDEX,FOLLOW
- Generator?:
- not provided
- Size of the HTML file?:
- 11043 Byte
http://itesa.com
Description?: ITESA a consultancy that specializes
in outsourcing, alliances, joint ventures, offshore, near shore, to
optimize profit for call center and business process operations (BPO)
- Keywords?:
- Business, Business Process, BPO, Consulting, Optimization, Outsourcing, Offshore, Near Shore, Onshore, Migration, Transition, Alliances, Strategic Planning, Joint Ventures, BOLT, BOT, Labor Arbitrage, Contact Center, India, Philippines, China, Russia, Eastern Europe, South America, Africa, CONSULTING TO, CAPTURE VALUE, MITIGATE RISK, OPTIMIZE PEOPLE, TECHNOLOGY, LOCATION, Call Center, Advisors, ...
- Author?:
- not provided
- Copyright?:
- not provided
- Doctype?:
- HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"
- Character set?:
- not provided
- Language?:
- not provided
- Robots?:
- not provided
- Generator?:
- not provided
- Size of the HTML file?:
- 10537 Byte
http://www.24customer.com
Description?: 24Customer heeft als missie het creëren van meer rendement bij opdrachtgevers door het verbeteren van klantmanagement, klantcontact, klantenservice. Leidend voor de aanpak is de markt en klantgedrag. De klant staat centraal. Onderdeel van de aanpak is onderzoek, training, management, advies. Specialisatie van de mensen die werken volgens de 24Customer aanpak is interactieve digitale televisi...
- Keywords?:
- 24Customer, heeft, als, missie, het, creëren, van, meer, rendement, bij, opdrachtgevers, door, het, verbeteren, van, klantmanagement, klantcontact, klantenservice., Leidend, voor, de, aanpak, is, de, markt, en, klantgedrag., De, klant, staat, centraal., Onderdeel, van, de, aanpak, is, onderzoek, training, management, advies., Specialisatie, van, de, mensen, die, werken, volgens, de, ...
- Author?:
- not provided
- Copyright?:
- not provided
- Doctype?:
- html PUBLIC "-//W3C//DTD XHTML 1.0 Strict//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-strict.dtd"
- Character set?:
- not provided
- Language?:
- not provided
- Robots?:
- not provided
- Generator?:
- not provided
- Size of the HTML file?:
- 7352 Byte
http://www.sageinteractive.net
Description?: Sage Interactive - Best Fit Customer Interaction Solutions
- Keywords?:
- Call Centre, Call Center, Consult, Consultant, Canada, Canadian, Customer Service, Customer Interaction, Communications, Telephones, Long Distance, Telecommunications, Telecom, Customer Care, Training, Coaching, Agents, CRM, Process Management, Change Management, Project Management, Customer Support, Contact Manager
- Author?:
- not provided
- Copyright?:
- not provided
- Doctype?:
- html PUBLIC "-//W3C//DTD XHTML 1.0 Strict//EN"
"http://www.w3.org/TR/xhtml1/DTD/xhtml1-strict.dtd"
- Character set?:
- iso-8859-1
- Language?:
- not provided
- Robots?:
- not provided
- Generator?:
- not provided
- Size of the HTML file?:
- 11458 Byte
http://www.call-center-sales-training.com
Description?: Call Center Training for Telemarketers, Customer Service Representatives, Call Center Managers and Training for Call Center Sales Trainers. Florida Corporate Training Center provides Sales and Sales Management training programmes to Inbound and Outbound Contact Centers Worldwide.
- Keywords?:
- call, center, sales, training, management, customer, service, telemarketing, coaching, needs, trainer, florida, corporate, workshops, certification, manager, directional, selling, telephone, materials, media, tools, help, desk, support
- Author?:
- not provided
- Copyright?:
- not provided
- Doctype?:
- HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN"
- Character set?:
- iso-8859-1
- Language?:
- not provided
- Robots?:
- not provided
- Generator?:
- not provided
- Size of the HTML file?:
- 37227 Byte
http://www.efortesys.com/
Description?: eForte systems provides Onsite End-to-End Call Center Consulting and Offshore Advisory Consulting services to deliver business enabling solutions for our Clients to operate more effectively. eForteSys understands the Call Center business and execute projects that enhance operational efficiency with well defined methodology, processes, proven onsite and offshore models.
- Keywords?:
- eForte, call center, call centre, Call Center, Call Centre, Offshore, Outsourcing, Software Development, CRM, Aspect, CTI, Computer Telephony, Reporting, IVR, CSS, VRU, VXML, VoIP, Avaya, Nortel, Siemens, Support, Customer Service, Norstan, Navigant, Group 1, Sierra Pacific Power, Nevada Power, Time Warner, Varian Medical, Avinash Vaidya, India, Pune, Consulting, inbound, Inbound, outbound, ...
- Author?:
- Avinash Vaidya
- Copyright?:
- eForte Systems, Inc, 2003
- Doctype?:
- HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"
- Character set?:
- not provided
- Language?:
- not provided
- Robots?:
- index,follow
- Generator?:
- not provided
- Size of the HTML file?:
- 15140 Byte
http://www.phonedetail.com/
Description?: Phonedetail.com offers telecommunications consulting to companies utilizing toll free services. Software expertise includes AT&T Track-It and Billing Edge.
- Keywords?:
- AT&T, consultant, telecommunications, Colorado, Billing-Edge, Billing, Edge, Track-It, Track, It, toll-free, toll, free, call, center, routing, Customer, Direct, inbound
- Author?:
- not provided
- Copyright?:
- not provided
- Doctype?:
- HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN"
- Character set?:
- windows-1252
- Language?:
- not provided
- Robots?:
- not provided
- Generator?:
- Microsoft FrontPage 5.0
- Size of the HTML file?:
- 7512 Byte
http://www.kathysiskenterprises.com/
Description?: Kathy Sisk Enterprises: More than 23 years experience in training, consulting, recruiting and outsourcing for the call center industry. Specializing in telemarketing, customer service and management training, call center set up, assessments, reengineering, national recruiting, outsourcing, insourcing, script writing, project management services.
- Keywords?:
- Telesales, Telemarketer, Agent, 12 Steps, Service Agency, Outsourcing, Insourcing, TSR, CSR, Management.
- Author?:
- not provided
- Copyright?:
- not provided
- Doctype?:
- HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"
- Character set?:
- not provided
- Language?:
- not provided
- Robots?:
- not provided
- Generator?:
- not provided
- Size of the HTML file?:
- 2016 Byte
This directory uses links and structure from dmoz
Open
Directory Project.
The contents has been generated using technology developed by scientec.
