Resources

http://www.crmandcontactcentre247.com
Description?: Online exhibition for the CRM software and contact centre Industries. Providing CRM & Call Centre professionals with news, whitepapers, case studies, seminars and products.
Keywords?:
CRM software, contact centre, call centre, crm, IP telephony, voip, voice over ip, cti, customer relationship management, solution, solutions, applications, consulting, CTI, contact management, sale force automation
Author?:
not provided
Copyright?:
not provided
Doctype?:
HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN"
Character set?:
utf-8
Language?:
not provided
Robots?:
INDEX,ALL
Generator?:
not provided
Size of the HTML file?:
69033 Byte

http://www.insightexec.com/
Description?: InsightExec is an online advisory service deliverings all the advice, best practice coaching and information you need to maximise the results from your CRM and Customer Management Programmes and CRM projects. We promote better practice in Customer Mmanagement and help improve the ROI of your CRM Programmes.
Keywords?:
Best practice, CRM, Customer Relationship Management, Customer Management, Customer Service, Consultancy, Research Service, Expert Advice, Information, Knowledge, Middle Market, SME's, SMEs
Author?:
not provided
Copyright?:
not provided
Doctype?:
html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd"
Character set?:
iso-8859-1
Language?:
not provided
Robots?:
not provided
Generator?:
not provided
Size of the HTML file?:
45837 Byte

http://www.crm2day.com/
Description?: #1 CRM portal for Customer Relationship Management and Marketing offering CRM news, events, CRM articles, white papers, analyst gurus, strategy views, CRM solutions and applications, CRM software and system reviews.
Keywords?:
CRM, customer, relationship, management, marketing, eCRM, software, strategy, solutions, analytics, relations, crm, emarketing, ebusiness, analytics, application, web, based, relations, business, intelligence, service, data, mining, contact, call, center, loyalty, CRM
Author?:
not provided
Copyright?:
not provided
Doctype?:
html PUBLIC "-//W3C//DTD HTML 3.2 transitional//EN"!
Character set?:
iso-8859-1
Language?:
not provided
Robots?:
ALL
Generator?:
not provided
Size of the HTML file?:
60798 Byte

http://www.howtoadvice.com/CustomerService/
Description?: Online entrepreneurs need a lesson in Customer Service, and Harmony Major is here for the teaching. This informative how-to article gives Customer Service advice that will keep your Online customers coming back.
Keywords?:
Customer Service, customer care, tech support, online, customer service online, disgruntled customers, online support
Author?:
not provided
Copyright?:
not provided
Doctype?:
HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd"
Character set?:
ISO-8859-1
Language?:
not provided
Robots?:
ALL
Generator?:
not provided
Size of the HTML file?:
17692 Byte

http://customerservicezone.com
Description?: Customer Service Zone - The place to get help and learn about customer service issues. Learn about difficult customers, and develop your customer service skills.
Keywords?:
customer service, books excerpts, skill, hints, tips, angry, hostile, difficult, articles
Author?:
not provided
Copyright?:
not provided
Doctype?:
HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN"
Character set?:
iso-8859-1
Language?:
not provided
Robots?:
not provided
Generator?:
not provided
Size of the HTML file?:
27094 Byte

http://www.customerservicepoint.com/
Description?: Good customer service is the ONLY differentiator on the net, and a clear opportunity as it increases the lifetime value of your customers!
Keywords?:
good customer service, customer support, help desk
Author?:
not provided
Copyright?:
not provided
Doctype?:
HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN"
Character set?:
iso-8859-1
Language?:
not provided
Robots?:
not provided
Generator?:
not provided
Size of the HTML file?:
24217 Byte

http://www.siebel.com/resource_library/index.shtm
Description?: With more live CRM users than SAP, Peoplesoft, and Oracle combined, Siebel is the leading provider of Customer Relationship Management (CRM) software solutions and a provider of next generation business intelligence and application integration solutions.
Keywords?:
CRM Software, CRM, Customer Relationship Management, Customer Management, Customer Service, Business Intelligence, CRM Analytics, Call Center, Marketing Automation, siebel, www.siebel.com, seibel, www.seibel.com, sales force management, application integration
Author?:
not provided
Copyright?:
not provided
Doctype?:
html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd"
Character set?:
iso-8859-1
Language?:
not provided
Robots?:
not provided
Generator?:
not provided
Size of the HTML file?:
32736 Byte

http://www.customercarecoach.com
Description?: Customer Care Coaching and improving your Customer Care skills.
Keywords?:
customercare, customer care, coaching, customer coaching, customer service, customer, care, coach, service, joanna brandi, joanna, brandi, business coaching, financial coaching, service coaching, business, customercarecoaching, joanna coaching, brandi coaching, customer care skills, skills, improve customer skills
Author?:
not provided
Copyright?:
not provided
Doctype?:
html PUBLIC "-//W3C//DTD XHTML 1.0 Strict//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-strict.dtd"
Character set?:
iso-8859-1
Language?:
not provided
Robots?:
not provided
Generator?:
not provided
Size of the HTML file?:
16022 Byte

http://www.callcentre.com/
Description?: This website is the hub of call centre software on the internet. A call centre is one of the most valuable sections of any company, it needs to be quick, clean and professional.
Keywords?:
Call, Centre, -, CRM, Software, Call, Center, Products, and, Customer, Service, Relations, Programs
Author?:
not provided
Copyright?:
not provided
Doctype?:
html PUBLIC "-//W3C//DTD XHTML 1.0 Strict//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-strict.dtd"
Character set?:
iso-8859-1
Language?:
not provided
Robots?:
index, follow
Generator?:
not provided
Size of the HTML file?:
17547 Byte

http://www.crm-event.com/
Description?: A useful resource for customer relationship management
Keywords?:
crm, event, customer relationship management, customer service
Author?:
not provided
Copyright?:
not provided
Doctype?:
html PUBLIC "-//W3C//DTD HTML 3.2 transitional//EN"!
Character set?:
iso-8859-1
Language?:
not provided
Robots?:
not provided
Generator?:
not provided
Size of the HTML file?:
10936 Byte

http://www.crmdirectory.com
Description?: Provides CRM News, product buyer's guides, tutorials and resources for Customer Relationship Management (CRM) procurement.
Keywords?:
crm software, crm solutions, customer relationship management, marketing automation, buyers guide, sales force
Author?:
not provided
Copyright?:
not provided
Doctype?:
html PUBLIC "-//W3C//DTD HTML 3.2 transitional//EN"!
Character set?:
not provided
Language?:
not provided
Robots?:
not provided
Generator?:
not provided
Size of the HTML file?:
37200 Byte

http://www.customerservicemanager.com/
Description?: Resource for Customer Service Managers & Professionals, improve your customer service, free customer service articles & advice
Keywords?:
customer service, customer service manager, management, article, customer service articles, customer service jobs, events, directory, forum, newsletter, improve, CRM, relationship, care, csr, rep, call center, call centers, call centre, call centres, training, books, resources, csm
Author?:
not provided
Copyright?:
not provided
Doctype?:
HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd"
Character set?:
iso-8859-1
Language?:
not provided
Robots?:
not provided
Generator?:
not provided
Size of the HTML file?:
21941 Byte

http://www.eCustomerServiceWorld.com
Description?: Improve your customer service skills with eCustomerServiceWorld providing customer service, CRM, call centre and help desk professionals with a wide selection of research, resources and services.
Keywords?:
customer service, customer support, customer relationship management, crm, crm vendors, call centre, call center, help desk, ecustomerserviceworld, e, customer, service, world, www.ecustomerserviceworld.com
Author?:
not provided
Copyright?:
not provided
Doctype?:
html PUBLIC "-//W3C//DTD HTML 3.2 transitional//EN"!
Character set?:
not provided
Language?:
not provided
Robots?:
index, follow
Generator?:
not provided
Size of the HTML file?:
51763 Byte

http://www.sideroad.com/cs/
Description?: A weekly column exploring ways to make your Customer Service the best it can be! By John T. Self, Ph.D.
Keywords?:
stress, employee burnout, support environment, Customer Service, Management, managers, managerial decisions, employee motivation, employees, competition, competitive practices, hospitality
Author?:
not provided
Copyright?:
not provided
Doctype?:
HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd"
Character set?:
not provided
Language?:
not provided
Robots?:
not provided
Generator?:
not provided
Size of the HTML file?:
9792 Byte

Help building the largest human-edited directory of the web
Suggest URL - Open Directory Project - Become an editor
This directory uses links and structure from dmoz Open Directory Project.
The contents has been generated using technology developed by scientec.

[ Home | Contact | Imprint | Terms of Service ]