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Education and Training

http://www.1stCo.com
Description?: Comprehensive business management, website, promotional, design, tv production, and marketing solutions for your business success. 1stCo – your business development starts here.
Keywords?:
Business management, Business Success, Solutions, to, BUSINESS, PROBLEMS, Marketing SOLUTIONS, Business websites, Design Solutions, Video Production, Technology Solutions, Marketing and Imaging, Business Consultants
Author?:
not provided
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not provided
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HTML PUBLIC "-//W3C//DTD HTML 3.2 Final//EN"
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ISO-8859-1
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2229 Byte

http://www.customermanagementgurus.com
Description?: Management consultants who specialize in call center, customer service, sales, marketing and eBusiness consulting. We specialize in sales force optimization, call center best practices, integrated marketing communications and enterprise-wide business strategy
Keywords?:
Call center consulting, Project management, Marketing communications Consulting, Customer relationship management, Call center consolidation, Call center operations, E commerce, Quality improvement, Management consulting, Professional services, Human capital management, Sales, Enterprise transformation, Customer service strategy, Customer support, Help desk consulting, Quality assurance, ...
Author?:
Maria Barringhaus, Principal, The CMG Group, LLC
Copyright?:
Copyright, The Customer Management Gurus Group, LLC, 2002
Doctype?:
HTML PUBLIC "-//W3C//DTD HTML 3.2 Final//EN"
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iso-8859-1
Language?:
en-US
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All
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not provided
Size of the HTML file?:
22608 Byte

http://www.interactionmetrics.com/
Description?: Interaction Metrics provides a complete approach to customer service assessment and customer satisfaction and customer service auditing. Interaction Metrics shows clients what's really going on between their customers and their customer service.
Keywords?:
interaction metrics, martha gaeddert, martha brooke, customer satisfaction measurement, customer service assessment, customer satisfaction, benchmarking, customer relationship management, call center monitoring, contact center monitoring, call center metrics, measuring customer satisfaction, customer satisfaction survey, customer loyalty, call centers, six sigma, customer service metrics, ...
Author?:
Interaction Metrics
Copyright?:
Interaction Metrics 2003
Doctype?:
HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd"
Character set?:
iso-8859-1
Language?:
en-us
Robots?:
index,follow
Generator?:
Microsoft FrontPage 5.0
Size of the HTML file?:
14001 Byte

http://www.learningjourneyinc.com/
Description?: Increase employee retention, improve employee morale and give better customer service through communication (DiSC) and corporate culture.
Keywords?:
Examples mission statements, employee recognition programs, employee retention theory, activities, to, improve, employee, morale, employee recognition letter, customer service articles, corporate, culture, Disney, Orlando, workforce 2020, employer of choice, Disney leadership, Florida workforce development, Donna Long, Employee spirit, Corporate Spirit, Communication DiSC
Author?:
not provided
Copyright?:
not provided
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HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd"
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iso-8859-1
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Size of the HTML file?:
26957 Byte

http://www.customerfocusinc.com/
Description?: customer service training for all service professionals and call center training
Keywords?:
customerfocus inc, customer service training, call center training, program, customer training video, customer, service, training, material, service training, training customer service, customer, service, phone, training, guest service training, service manager training, phone skill training, customer, service, training, seminar, internal service training, customer, service, care, training, ...
Author?:
not provided
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not provided
Doctype?:
HTML PUBLIC "-//W3C//DTD HTML 3.2 Final//EN"
Character set?:
iso-8859-1
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not provided
Robots?:
Index, follow
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Size of the HTML file?:
12507 Byte

http://www.smile-video.com/
Description?: SMILE! Customer service training video inspires positive attitudes in frontline customer service employees.
Keywords?:
customer, service, training, video, customer service, service training, Smile!, smile video, smile customer care, customer care training, attitude, attitude training, service training tape, .
Author?:
not provided
Copyright?:
not provided
Doctype?:
HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN"
Character set?:
UTF-8
Language?:
not provided
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Size of the HTML file?:
12076 Byte

http://www.yourlearningcurve.co.uk/
Description?: Training solutions that are results-focused and individually tailored. Sales, Customer Care, Training Skills, Management, Personal development
Keywords?:
training services, customer service training, customer care training, sales training, management training, service training
Author?:
Big Pig Design - www.bigpig.co.uk
Copyright?:
not provided
Doctype?:
HTML PUBLIC "-//W3C//DTD HTML 3.2 Final//EN"
Character set?:
ISO-8859-1
Language?:
not provided
Robots?:
index, follow
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not provided
Size of the HTML file?:
13030 Byte

http://www.corpdyn.com/
Description?: Providing sales training - consultative selling expertise to increase your profitability. Corporate Dynamics is your leader in business consultative selling - sale training by using Process versus Programs for increased business profitability.
Keywords?:
profitability, consultative selling, sales training
Author?:
not provided
Copyright?:
not provided
Doctype?:
HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN"
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not provided
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not provided
Robots?:
all,index,follow
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not provided
Size of the HTML file?:
20119 Byte

http://www.craigspeaks.com/
Description?: A dynamic motivational speaker and trainer using humor to help audiences communicate with clarity and confidence. Craig makes learning fun & easy. Craig Harrison (888) 450-0664
Keywords?:
customer service, customer retention, motivational speaker, entertaining speaker, professional speaker, elevator speech, elevator speeches, trainer, sales trainer, sales training, cold calls, humorist, storyteller, communicator, better communication, pro speaker, keynote speaker, keynoter, craig harrison, craig a. harrison, motivator, coach, success coach, communication coach, speech coach, ...
Author?:
not provided
Copyright?:
not provided
Doctype?:
HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd"
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ISO-8859-1
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Size of the HTML file?:
16857 Byte

http://www.customnet.on.ca/
Description?: CustomNet: People Service-The Human Connection,Training,Consulting,Coaching,Customer Service,Call Centre,Outbound/Inbound Sales,Communication,Telephone Skills
Keywords?:
Training, Consulting, Coaching, Customer, Service, Inbound, and, Outbound, Sales, Call Centre, Communication, and, Telephone, Skills
Author?:
not provided
Copyright?:
not provided
Doctype?:
HTML PUBLIC "-//W3C//DTD HTML 3.2 Final//EN"
Character set?:
windows-1252
Language?:
not provided
Robots?:
all
Generator?:
Microsoft FrontPage 5.0
Size of the HTML file?:
13369 Byte

http://www.dionco.com/
Description?: Dionco Inc. is a training and consulting firm specialized in retail selling skills, future technology, business and consumer trends, marketing, merchandising and store operations.
Keywords?:
business trends, buyer training, buying skills, category management, Chicago, consumer trends, customized training, finance, future of commerce, global, globalization, GMROII, GMROI, international business, international speaker, inventory budgeting, inventory management, JIT, markdowns, merchandising, motivation, negotiation, open to buy, OTB, point of sale, POS, pricing, pricing strategies, ...
Author?:
not provided
Copyright?:
not provided
Doctype?:
html PUBLIC "-//W3C//DTD XHTML 1.0 Strict//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-strict.dtd"
Character set?:
windows-1252
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not provided
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Generator?:
Microsoft FrontPage 6.0
Size of the HTML file?:
10965 Byte

http://www.csr-net.com/
Description?: Customer Service Review Inc., CSR Inc., develops front-line employees and the managers that support the front-line, specializing in quality assurance monitoring, assessment, and training. CSR Inc. offers employee development programs to improve individual and organization performance.
Keywords?:
comcast, cable, cable one, SEI, primestar, cable industry, mso, charter, assessment, performance assessment, performance evaluation, customer service, customer service representative, customer service personnel, quality assurance, telephone etiquette, call center consulting, training, coaching, performance monitoring, performance measurement, employee development, customer service consulting, ...
Author?:
not provided
Copyright?:
Copyright (c) 1999, CSR, Inc.
Doctype?:
HTML PUBLIC "-//W3C//DTD HTML 3.2 Final//EN"
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ISO-8859-1
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not provided
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Size of the HTML file?:
12565 Byte

http://www.telephonetraining.com/
Description?: Telephone Doctor® Customer Service Training markets products and services which improve the way your organization communicates with customers. Offerings includes training videos, CD-ROMs, workshops, e-learning and keynote presentations.
Keywords?:
customer service training, service skills, videos, telephone skills, phone skills, telephone training, phone training, call center, call centers, call centre, customer care, customer contact, service skills, service training, etiquette, phone manners, telephone manners, communication, communications, coaching, coaching skills, workshops, seminars, keynote, keynotes, presentations, guru, ...
Author?:
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HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd"
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Size of the HTML file?:
19540 Byte

http://www.service-training.co.uk
Description?: Jones Associates are a long established customer service training company specialising in Customer Service Training, Sales, Presentation and Management Training Courses
Keywords?:
Customer Service Training, Sales, Presentation, Phone Training
Author?:
Customer Service Training, Sales, Presentation and Phone Training
Copyright?:
Customer Service Training, Sales, Presentation and Phone Training
Doctype?:
html PUBLIC "-//W3C//DTD XHTML 1.0 Strict//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-strict.dtd"
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Size of the HTML file?:
7336 Byte

http://www.thewowclass.com
Description?: Don't just satisfy your clients. WOW them! We will design a CUSTOMIZED Client Service training program based on your organization's needs.
Keywords?:
customer service training, client service training, staff training, customers, customer service, corporate, clients, education, business, profits
Author?:
not provided
Copyright?:
not provided
Doctype?:
htm PUBLIC "-//W3C//DTD htm 4.0 Transitional//EN"
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Size of the HTML file?:
2515 Byte

http://www.ceresinnovations.com
Description?: CERES Innovations puts employees at the center of customer relations by focusing on employee empowerment and employee competence through personal and interpersonal leadership and effectiveness.
Keywords?:
customer employee relations, employee empowerment, employee competence, personal effectiveness, interpersonal effectiveness, personal leadership, interpersonal leadership, CERES Innovations
Author?:
not provided
Copyright?:
not provided
Doctype?:
html PUBLIC "-//W3C//DTD XHTML 1.0 Strict//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-strict.dtd"
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Size of the HTML file?:
9414 Byte

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